Privacy Policy

Last updated: October 2026

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1. Introduction

At MijnPlanten, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

2. Data We Collect

Depending on how you use our website, we may collect:

• First and last name
• Email address
• Username
• IP address
• Account preferences
• Order and purchase information
• Contact form submissions
• Technical browser and device information

3. Why We Collect Personal Data

We process personal data to:

• Create and manage user accounts
• Process orders and payments
• Provide customer support
• Improve website functionality and security
• Prevent fraud and abuse
• Comply with legal obligations

4. Legal Basis for Processing

We process personal data only when there is a lawful basis, including:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

5. Cookies

Our website may use cookies and similar technologies to improve user experience, remember preferences, and enhance security.

A separate Cookie Policy provides additional details about the cookies we use.

6. Account Security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

Passwords are stored using secure hashing techniques and are never stored in plain text.

7. Security and Fraud Prevention

To protect our website, users, and services, we may collect and process technical information including IP addresses, device information, browser information, login timestamps, and security-related event logs.

We may use technologies such as Google reCAPTCHA and other anti-abuse mechanisms to prevent spam, automated account creation, unauthorized access attempts, and fraudulent activity.

Information collected for security purposes is processed on the basis of our legitimate interest in maintaining the security and integrity of our website and services.

8. Sharing of Data

We do not sell personal data to third parties.

Personal data may only be shared when necessary with:

• Hosting providers
• Payment service providers
• Shipping partners
• Legal authorities when required by law

10. Data Retention

Personal data is retained only for as long as necessary to fulfill its intended purpose or to comply with legal obligations.

11. Your Rights

Under the GDPR/AVG, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

12. Data Requests

If you wish to exercise your privacy rights, please contact us using the information below.

13. Children's Privacy

Our website is not specifically intended for children under 16 years of age. We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page.

15. Contact Information